The Quality-of-Service Reports are dedicated to upholding our regulatory mandate to ensure the highest standards of telecommunications and internet services across Uganda. These reports provide insights into the performance of telecom providers, helping consumers make informed choices. By monitoring and analyzing key quality indicators such as call drop rates, data speed, and network availability, UCC ensures that citizens have access to reliable and high-quality communication services. These reports not only serve as a regulatory tool but also empower consumers to demand better services, fostering a competitive market that ultimately benefits all Ugandans.