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Invitation for bids: Procurement Reference No: Ucc/Supls/16-17/00094

Tuesday, 7th March 2017

UPGRADE OF PABX AND CALL CENTRE INTO A MULTICHANNEL CONTACT CENTRE

1. The Uganda Communications Commission (UCC) has allocated funds to be used for the Upgrade of PABX and Call Centre.

2. The Commission invites sealed bids from eligible bidders for Upgrade of PABX and Call Centre into a Multichannel Contact Centre.

3. Bidding will be conducted in accordance with the Open Domestic Bidding a procedure contained in the Government of Uganda's Public Procurement and Disposal of Public Assets Act, 2003, and is open to all bidders.

4. Interested bidders may obtain further information and inspect bidding documents from the Uganda Communications Commission at the address given below at 8(a) from 8.30 hours to 17.00 hours during working days.

5. A complete set of Bidding Documents in English Languagemay be purchased by interested bidders on the submission of a written application to the address below at 8(b) and upon payment of a non-refundable fee of UGX100,000 (Uganda Shilling One Hundred Thousand Only). The method of payment will be by payment to a bank account; the details of which shall be advised by the Uganda Communications Commission.

6. Bids must be delivered to the physical address below at 8(c) at or before Thursday, April 6, 2017 at 10.00am. All bids must be accompanied by a bid security of UGX.6,000,000 (Uganda Shilling Six Million Only). Late bids shall be rejected. Bids will be opened in the presence of the bidders' representatives who choose to attend at the address below at 8(d) at 10.15am on Thursday, April 6, 2017.

7. There shall be a pre-bid meeting on Tuesday, March 21, 2017 at 11.00am, UCC House Bugolobi.

8. (a) Documents may be inspected at:
Procurement and Disposal Unit;
Uganda Communications Commission, 1st Floor, UCC House,
Plot 42-44 Spring Road, Bugolobi, P. O. Box 7376, Kampala, Uganda
Tel: 256-41-4339000, Fax: 256-41-4348832, Email: ucc@cc.co.ug

(b) Documents will be issued from:
Procurement and Disposal Unit;
Uganda Communications Commission, 1st Floor, UCC House,
Plot 42-44 Spring Road, Bugolobi, Kampala, Uganda.

(c) Bids must be delivered to:
Procurement and Disposal Unit;
Uganda Communications Commission, 1st Floor, UCC House,
Plot 42-44 Spring Road, Bugolobi, Kampala, Uganda

(d) Address of Bid Opening:
The Conference Hall,
Uganda Communications Commission,
Ground Floor, UCC House,
Plot 42-44 Spring Road, Bugolobi, Kampala, Uganda

9. The planned procurement schedule is as follows:

Activity

Date

Publish bid notice

March 10, 2017

Pre-bid Meeting

March 21, 2017

Bid closing date

April 6, 2017

Evaluation process

April 25, 2017

Display of Best Evaluated Bidder Notice

May 2, 2017

Award of contract

May 12, 2017

EXECUTIVE DIRECTOR